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May 24, 2012 |
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The industry's most complete research on the effectiveness of live chat technology is now available.
In partnership with the e-tailing group, the free report concludes:
 | Live Chat has reached a tipping point of favorability
and adoption. Sites without live chat are behind.
| | | Chat – done well – creates fanatics of the technology who
shop more, buy more and rely on chat as a primary
communication method.
| | | Frequent chatters are more likely to become fans of live
chat and are even more desirable demographically.
| | | Live chat's popularity in the United Kingdom is on the rise.
| | | For Internet Retailers to get the most from chat, they have
to treat it as a distinct communication channel.
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If you're not using live chat, this report is a must-read. If you already offer live chat on your site, this report reveals several best practices that can help you drive more sales and avoid issues that may actually drive shoppers away.
Download Live Chat Effectiveness 2012 today. | | |
BoldChat, powered by LogMeIn, Inc.
2024 N Woodlawn, Ste 350 Wichita, KS
sales@boldchat.com
www.boldchat.com |  | | |
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